Privacy Policy

Last updated: 31/07/2026

Jayvac Interiors respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit our website, contact us, complete a form, request information, request a consultation, communicate with us, or use our services.

This Privacy Policy applies to www.jayvac.co.za and is intended to align with the Protection of Personal Information Act, 4 of 2013, commonly known as POPIA.

  1. WHO WE ARE

Jayvac Interiors is a full-scale interior design studio based in White River, Mpumalanga, South Africa. We specialise in interior design, space planning, layout guidance, live design presentations, sourcing, styling, furniture direction and project coordination support for residential, lodge, retail, commercial and property development projects.

Website: www.jayvac.co.za
Email: ja****@*****co.za
Phone: +27 13 110 5773
Address: 7 Naartjie Street, White River, South Africa, 1240
Instagram: @jayvac_interiors

  1. WHAT PERSONAL INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

Name and surname
Email address
Phone number
Physical address or project location
Project details and requirements
Project type
Budget range, where provided
Messages, enquiries or communication details
Images, plans, inspiration references or documents you choose to send us
Information shared through our website, email, WhatsApp, phone calls or social media platforms

We may also collect limited website usage information, such as browser type, device type, pages visited, time spent on the website, general website interaction and technical information required for website security, analytics or spam protection.

  1. HOW WE COLLECT YOUR INFORMATION

We may collect your personal information when you:

Visit www.jayvac.co.za
Complete a website contact form
Request a consultation or quotation
Send us an email
Contact us by phone or WhatsApp
Message us on social media
Share project images, plans, documents or inspiration references
Register as a website user, where applicable
Log in to the website, where applicable
Leave a comment, where comments are enabled
Interact with our website or online content

  1. WHY WE COLLECT PERSONAL INFORMATION

We collect and process personal information for legitimate business purposes, including to:

Respond to enquiries
Communicate with clients and potential clients
Prepare quotations, proposals, presentations or consultations
Provide interior design, planning, sourcing, styling and project coordination support
Manage project communication and client relationships
Assist with supplier, contractor or project communication where necessary
Keep administrative, financial and project records
Improve our website, services and client experience
Protect the website from spam, misuse or unauthorised access
Send relevant service updates or marketing communication, where appropriate
Comply with legal, accounting, tax, contractual and regulatory obligations

We will only use your personal information for the purpose for which it was collected, or for a directly related purpose that is necessary for our services or business operations.

  1. LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

Jayvac Interiors may process your personal information where:

You have given consent
Processing is necessary to respond to your enquiry
Processing is necessary to provide a service to you
Processing is necessary for a contract or potential contract
Processing is required by law
Processing is necessary for legitimate business administration
Processing protects the legitimate interests of Jayvac Interiors, the client or another relevant party

  1. COMMENTS

If comments are enabled on our website and visitors leave comments, we may collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.

An anonymised string created from your email address, also called a hash, may be provided to the Gravatar service to see whether you are using it. After approval of your comment, your profile picture may be visible to the public in the context of your comment.

Comments and their metadata may be retained so that follow-up comments can be recognised and approved automatically instead of being held in a moderation queue.

  1. MEDIA

If you upload or send images to Jayvac Interiors or to the website, you should avoid uploading images with embedded location data, also known as EXIF GPS data. Visitors to a website may be able to download and extract location data from images if such information is embedded in the file.

Project images, plans, inspiration references and documents shared with Jayvac Interiors will be used for project-related purposes such as design planning, layouts, presentations, sourcing, styling and project communication.

  1. PROJECT IMAGES AND PORTFOLIO USE

Jayvac Interiors may request permission to photograph or share completed project images for portfolio, website, social media or marketing purposes.

We will not intentionally publish private client information such as your personal address, private contact details or private project documents without permission.

If you do not want your project images used for portfolio or marketing purposes, please inform us in writing.

  1. COOKIES

Our website may use cookies or similar technologies to improve website functionality, understand visitor behaviour, protect the website and enhance the browsing experience.

Cookies are small files stored on your device when you visit a website. You can disable cookies in your browser settings, although some website features may not work correctly if cookies are disabled.

If comments are enabled and you leave a comment on our site, you may choose to save your name, email address and website in cookies. This is for your convenience so that you do not have to fill in your details again when leaving another comment. These cookies may last for up to one year.

If you visit the website login page, the website may set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is removed when you close your browser.

When authorised website users log in, the website may set cookies to save login information and screen display choices. Login cookies usually last for two days, while screen option cookies may last for up to one year. If “Remember Me” is selected, the login may remain active for up to two weeks. When you log out, login cookies are removed.

If an authorised user edits or publishes a page or article, an additional cookie may be saved in the browser. This cookie contains no personal data and simply indicates the post ID of the content that was edited. It usually expires after one day.

  1. EMBEDDED CONTENT FROM OTHER WEBSITES

Pages or articles on this website may include embedded content such as images, videos, maps, social media posts or articles from other websites.

Embedded content from another website behaves in the same way as if the visitor has visited that other website directly. These external websites may collect data about you, use cookies, embed third-party tracking and monitor your interaction with the embedded content, especially if you have an account and are logged in to that website.

Jayvac Interiors is not responsible for the privacy practices, security or content of third-party websites or platforms.

  1. WHO WE SHARE YOUR INFORMATION WITH

Jayvac Interiors will not sell your personal information.

We may share your personal information only where necessary and appropriate with trusted third parties involved in our work, such as:

Suppliers
Manufacturers
Contractors
Installers
Delivery or logistics providers
Website, hosting, email or IT service providers
Spam detection or website security services
Accounting, bookkeeping or administrative service providers
Legal, regulatory or government authorities, where required by law

If you request a password reset for a website user account, your IP address may be included in the reset email.

We only share the information necessary for the purpose of providing our services, managing website functionality, supporting our business operations or complying with legal obligations.

  1. HOW LONG WE RETAIN YOUR INFORMATION

We keep personal information only for as long as necessary to fulfil the purpose for which it was collected, provide our services, manage business records, resolve queries, comply with legal obligations or support legitimate business requirements.

If you leave a comment, the comment and its metadata may be retained indefinitely so that follow-up comments can be recognised and approved automatically.

For users who register on our website, where applicable, we store the personal information provided in their user profile. Users can see, edit or delete their personal information at any time, except that usernames cannot usually be changed. Website administrators can also see and edit this information.

When personal information is no longer required, we will take reasonable steps to delete, destroy or de-identify it.

  1. HOW WE PROTECT PERSONAL INFORMATION

Jayvac Interiors takes reasonable and appropriate steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

These steps may include:

Secure website hosting
Password protection
Limited access to personal information
Responsible data handling practices
Secure storage of client project information
Website maintenance and security updates where applicable
Spam protection and website security tools where required

Although we take reasonable steps to protect information, no online system, email communication or electronic storage method can be guaranteed to be completely secure.

  1. YOUR RIGHTS

You have the right to:

Ask what personal information we hold about you
Request access to your personal information
Ask us to correct or update inaccurate, incomplete or outdated personal information
Ask us to delete or destroy personal information, where legally permitted
Object to certain uses of your personal information
Withdraw consent where processing is based on consent
Opt out of direct marketing communication
Request an exported file of personal data we hold about you, where applicable
Submit a complaint to the Information Regulator of South Africa

These rights may be limited where we are required to keep certain information for administrative, legal, tax, accounting, security or contractual purposes.

To exercise your rights, please contact Jayvac Interiors using the contact details in this Privacy Policy.

  1. DIRECT MARKETING

Jayvac Interiors may send marketing communication, updates or service information where you have provided your details, shown interest in our services, or where legally permitted.

You may opt out of marketing communication at any time by contacting us directly or using the unsubscribe option where available.

  1. WHERE YOUR DATA MAY BE SENT

Visitor comments may be checked through an automated spam detection service.

Website and communication data may also be processed through hosting, email, analytics, security, form, backup or website support services used to operate and protect the website.

Some third-party services may process or store information outside South Africa. Where this happens, we will take reasonable steps to ensure that appropriate privacy and security measures are in place.

  1. CHILDREN’S PRIVACY

Our services are intended for adults, homeowners, business owners, property owners, developers, contractors and project decision-makers.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete it.

  1. CHANGES TO THIS PRIVACY POLICY

Jayvac Interiors may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements or business operations.

The updated version will be published on www.jayvac.co.za with a revised “Last updated” date.

  1. CONTACT DETAILS

For questions about this Privacy Policy or how your personal information is handled, please contact:

Jayvac Interiors
Website: www.jayvac.co.za
Email: ja****@*****co.za
Phone: +27 13 110 5773
Address: 7 Naartjie Street, White River, South Africa, 1240
Instagram: @jayvac_interiors

  1. INFORMATION REGULATOR OF SOUTH AFRICA

If you believe your personal information has been processed unlawfully or that your privacy rights have been violated, you may lodge a complaint with the Information Regulator of South Africa.

Information Regulator South Africa
Website: https://inforegulator.org.za
Email: PO*************@***************rg.za
General enquiries: en*******@***************rg.za
Phone: 010 023 5200

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